E-tickets are rapidly becoming the industry standard and are now available to most destinations served by Air France and our partners.
E-ticket holders may use online "manage my booking" functionality for any ticket change, in addition to other distribution channels (issuing travel agent, Air France sales counters or Air France call center). E-ticket holders may use Internet check-in in addition to all other Air France check-in options (telephone, self-service machine, airport desk).
Please refer to the Administration Fees table below for detailed applicable charges.
Distribution fees
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Administration Items
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Distribution fees |
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|---|---|---|---|---|
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Agency |
Sales & Service Centre |
Air France website www.airfrance.com.cn |
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Long haul ticket fee for reservation at Air France KLM
|
Business and First
|
70 EUR |
35 EUR |
10 EUR |
|
Economy & PremiumVoyageur |
35 EUR |
15 EUR |
5 EUR |
|
|
Medium haul ticket fee for reservation at Air France KLM.
|
Business and First |
20 EUR |
15 EUR |
- |
Economy & PremiumVoyageur |
20 EUR |
15 EUR |
- |
|
Above fees will be charged in Chinese Yuan - CNY (Renminbi)
- All charges are of reinssurance/ rerouting etc are not refundable
- Fees are received in local currency
- A service charge for unaccompagnied minors is applied at leveldepending on each trip
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|
|
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|---|---|---|
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Air tickect reinsurance rerouting, date change* |
30 EUR |
According to fares conditions, and pay the fare difference if any |
|
Ticket refund** |
30 EUR |
According to fares conditions, and pay the fare difference if any |
*Fares will be waived for:
**Fee is applicable for voluntary refund of fully unused tickets issued locally. Refund process can only be handled from the original issuing office.
Note:
- Customers who purchased their tickets via Air France KLM direct channels: Air France KLM Sales Counters, Call Center, www.klm.com or www.airfrance.com (including mileage tickets).
- Customers who purchased their tickets through Kenya Airways direct sales channels
- Infant Fares.
**Fee is applicable for voluntary refund of fully unused tickets issued locally. Refund process can only be handled from the original issuing office.
Note:
- Payments of fees can be settled by cash or international credit card.
- All the charges or re-issuance/rerouting are not refundable.
- Fees are received in local currency.
- A service charge for unaccompagnied minors is applied at leveldepending on each trip