From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help.
We do our best to find a quick and effective solution for you.
Contact us
At your service
Before contacting customer service, have you checked our FAQ? You may find the answer to your question.
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Requesting a ticket refund
A refund is subject to the conditions of the fare you purchased.
Declaring a baggage incident or lost property
Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check-in desk?
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Contacting Flying Blue
For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.
Other Air France contacts
- Telephone sales
To purchase your ticket by telephone, please call 4008 808 808
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices
Find addresses and contact information for Air France ticket offices around the world.
To purchase your ticket by telephone, please call 4008 808 808
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices
Find addresses and contact information for Air France ticket offices around the world.