Legal Notices

General Conditions of Sale

Fares

  • Your trip must originate from Hong Kong when booking for a one-way, round-trip or multiple destinations.
  • Fares quoted exclude all taxes.
  • Unrestricted First and Business Class fares (La Première and Affaires) allow you to change your travel dates and flights without penalty.
  • Unrestricted Economy Class fares (Premium Voyageur/Premium Economy, Alizé/Premium Economy and Voyageur/Economy) allow you to travel on selected dates. You can change your ticket at an Air France office or request a refund.
  • Restricted fares offer our lowest rates in First, Business and Economy Class and are subject to limited availability. These fares can carry substantial restrictions, such as an advance purchase requirement, a minimum and/or maximum stay requirement, penalties linked to changes, non-refundable status and non-eligibility for infant or child´s discounts.
    Important: These conditions vary according to destination and period of travel. For more information on the conditions of the fare you´re booking, please call Air France reservations: Reservation number: 4008 808 808

Types of flights

OP: abbreviation for "operated" which means that an Air France flight is operated by a partner airline with who it has a commercial agreement.

Code-sharing: Air France has teamed up with other airlines to operate flights jointly under a shared code, thus offering even more destinations and frequencies. Flights are operated under both Air France and the partner's flight number.

Franchised flights: Air France franchised the routes of several airlines under the name "Air France By", offering several connections within France and Europe with Brit Air, British European, City Jet, Compagnie Corse Mediterranee, Gill Airways, and Regional. These companies operate under Air France livery and use AF flight numbers. In-flight service is up to Air France standards, adapted to the routes and the aircraft size. These franchised flights offer you direct and frequent links completing Air France's own network.

Ticket use

The fare is applicable for a ticket used fully, in sequential order for the specified journey and on the specified dates. As outlined in the General Conditions of Carriage, any non-compliant use noticed on the day of travel may incur an additional fixed-rate fee at the airport for the amount of: €125 on short-haul flights (metropolitan France and Corsica), €250 for a medium-haul flight in the Economy cabin, €500 for a medium-haul flight in the Business cabin, €500 for a long-haul flight in the Economy or Premium Economy cabin, €1500 for a long-haul flight in the Business cabin and €3000 for a long-haul flight in the La Première cabin (or the equivalent in the local currency.)

Confirming your reservation

Air France confirms your reservation if you enter your credit card information and click on "confirm my reservation." You will then receive a "flight reserved" message as well as your confirmation number, which you should note. You will also receive confirmation by e-mail.

Visas

Please contact the appropriate embassy or consulate. Passport holders from certain countries may require visas to enter or transit France and/or other countries. Please be advised that it is your responsibility to determine and obtain whatever documentation that is required.

CONDUCT ABOARD AIRCRAFT

The Passenger is informed that in the event of a breach of Article 15 (Conduct aboard aircraft) of General Conditions of Carriage and in accordance with the provisions of their Article 9 (Refusal and limitation of carriage), he may be registered on a list of persons subject to a travel banning aboard the Air Carrier's aircraft under the Authorisation n°2016-240 by the CNIL (French data protection authority).
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